WILL MY ORDER BE DELAYED?

You might experience delays for your online orders during this period. However, rest assured that we are trying our best to process your order as soon as possible. We thank you for your patience and kind understanding during this period.


For more information on your order status, you can check HERE

WHEN WILL I RECEIVE REFUND FOR MY CANCELLED/RETURNED ORDER?

For orders that were placed successfully with credit card but were cancelled, refund will be processed back to your bank as soon as we cancelled your order, hence please check with your bank if you have not received your refund.


For orders that requested to return for refund, refund can only be processed when:

  1. We received your returned item and inspected by our quality assurance team and it is confirmed that it fits within our returns policy
  2. We received your bank details with correct bank information (COD orders)